As India’s first customized regimen, SkinKraft products are designed for your unique skin- to give it the extra care and nourishment it needs.
Our mission is to help Indian women, like you, achieve the skin they’ve been trying to get.
As you know, so far, we’ve helped 3,00,000+ Indian women achieve the skin they want!
You already know what SkinKraft is, and what it does. But we understand you might have some questions, you would want answers for.
Listed below are some frequently asked questions by our customers, which might help you understand SkinKraft even better!
Search our FAQs
At SkinKraft, we believe that every skin is different and has unique skin needs. Our customized regimen is what makes us different from the rest.
General skin care products are made for a million people, irrespective of their skin characteristics and needs. SkinKraft changes this with a regimen formulated according to your specific skin characters, and only yours- analyzed by the SkinIDTM Questionnaire.
The first step to getting the right skin care is by knowing your skin. With our SkinIDTM Questionnaire, you can understand your current skin characteristics and exactly what your skin needs.
According to which we recommend your ideal customized skin care products.
Skin exfoliates every 28 days, shedding off dead cells. So our dermatologists advise that any new skincare requires, a minimum of 3 exfoliation cycles to display any kind of changes in the skin.
SkinKraft's customization process recommends products to suit your current skin characteristics and needs, making them unique to your skin. The products infused with skin type-specific ingredients:
- Work to restore and enhance the skin's natural barrier
- Target the problem areas of your skin, to address it
- And, address the daily effects of pollution, sun exposure, etc.,
The products work as a whole to restore the health of your skin. Daily usage, while following the instructions, will maintain and improve the skin overall.
Yes, the products are absolutely free of fragrance, alcohol, parabens, SLS, SLES and 24 other ingredients that can potentially irritate the skin.
The moisturizing ingredients in each product further repair the damaged barrier and hydrate the skin, soothing and addressing inflammation.
Every SkinKraft product is free of parabens, SLS, SLES and 24 other toxic ingredients that can cause damage to the skin
Yes, without a doubt. Oily skin and hydrated skin are two different things. General moisturizers just sit on the skin without repairing the deeper layers of the skin- causing the skin to become oilier and shinier.
But, SkinKraft's moisturizers go deep into the skin and repair the skin's natural barrier, thereby, moisturizing the skin without making it oily.
Dry skin is a very common concern characterized by a lack of moisture and natural oils. In addition to this, skin care products and pollution make it worse.
The SkinKraft cleanser has a pH balance similar to the skin (5.5-6), therefore, cleanses without drying out the skin. And the moisturizer seeps into the skin to repair the skin’s natural barrier- bridging gaps that cause white, patchy skin.
Absolutely. Our products do not fall under ‘off the shelf,’ ‘one size fits all’ category. The customized regimen offers products tailored for each skin type. Our products have been infused with ingredients specific to each skin type, to counter daily damage and your major skin concerns. Our customized regimen has been clinically tested under the supervision of renowned dermatologists.
The products are free of 24 toxic ingredients- SLS, SLES, Parabens, etc - and is also free of fragrance, reducing the risk of side effects to a minimum.
However, if you experience any trouble while using the products, we advise you to identify the cause of discomfort and stop using it for 2 days, and then resume your daily regimen. If the irritation still continues, please stop using the products and visit a dermatologist near you, immediately.
SkinKraft has 3 subscription plans:
- 1 Trial Package (Non-subscription): Rs. 1699/- for 1 month. The trial pack is a one time purchase which will automatically expire after 1 month
- 3-Month Package: Rs. 1499/- per month (billed every month). You can upgrade or unsubscribe from the plan anytime
- 12-month Package: Rs.999/- per month (billed every month). You can downgrade or unsubscribe from the plan anytime
SkinKraft is a subscription-based service i.e., you will receive your products on a monthly basis, depending on the duration of your plan of choice.
Yes, COD is available on all SkinKraft plans. You can also pay through credit/debit cards, net banking, and e-wallets.
Your SkinKraft box contains:
- A customized cleanser
- A customized moisturizer
- A customized active (in case you have a primary skin concern)
The products are customized for your skin, based on the results of your SkinIDTM Questionnaire.
Step 1: Analyze and understand your skin with our SkinIDTM Questionnaire
Step 2: Get a detailed analysis of your skin characteristics and need
Step 3: Choose your right plans, and fill in your details
Step 4: Get your products delivered at your doorstep
We will ship your customized regimen within 3 days of receiving your order. Your regimen should reach you within 5 working days.
Delivery is free across India.
Yes. To add an address or modify your existing address, please log in to your SkinKraft account and access the "My Subscriptions" page.
No. SkinKraft’s products are available only as part of your Customized Daily Skin Care Regimen.
Yes. Active subscriptions can be canceled at any time. If you subscribe on a 3 or 12-month basis, you'll be able to opt-out of automatic renewal anytime during your subscription.
SkinKraft is the safest, easiest and simplest way to give your skin what it needs. However, if your customized box doesn’t meet your expectations, we will, within 30 days of receiving your order, give you 100% of your money back.
No questions asked.
After 30 days of using the product as directed, if you’re still not satisfied with your customized box, you can mail us or call us at (firstname.lastname@example.org & 1800-120-004488) to claim your money back. We'll wire 100% of the money back to you.
No refund will be done before 30 days from the date of the order.
We believe in the satisfaction of our customers, above all. However, in the interest of the product, we have a SkinKraft Fair Use Policy:
Except for the trial plan, refund claimed after 30 days will be made available only for remaining plan duration. Products used in the first month will not be refunded in such a case.
In such a case, products used in the first month cannot be refunded.
No, SkinKraft products are not tested on animals and are cruelty-free.
SkinKraft has always given its customers the best for their skin. This line of thought is shared by our customers as well. Please click the link below to read our reviews:
Please call us at 1800-120-004488 ( 9 am to 6 pm Mon-Sat) or get in touch at email@example.com.