Product changes are applicable only to your cleanser/moisturizer/shampoo/conditioner

You will receive a Whatsapp notification with the Follow-Up link on your registered mobile number 7-10 days from your order delivery or you can log into your SkinKraft account and view your Follow-up enabled on your profile. Click on the link/button provided to complete your Follow-Up.

Once you’ve started using your products for a week, the Follow-Up will help you to identify and keep what works for your skin/hair and change what doesn’t. This will ensure effective product to skin compatibility and better results.

Your Free product change will be created and shipped to you immediately, you will be able to track the order status on your profile.

In order to have a successful hair care journey, it's important to know what your skin/hair currently requires based on various factors (weather, body changes, surroundings) If you miss taking the Follow-Up, there are chances you might be using products that do not suit your current skin/hair needs and hence you’re not able to achieve or see the desired results.